Sound, color, interviews, all of it should be on-point here. This second round should look like a finished product. If something isn’t working for you, now’s the time to comment. If we don’t receive feedback like that until the end, there will be production delays and added cost–which nobody wants! When you see a first round video, some things are going to seem a little off: Colors are close but not quite finalized. Most of our video projects are set up so that each video goes through one internal round and two external rounds with our clients: On round one, we want to make sure you’re happy with the Product.ĭo you like it? How does the music sound? Would you like any particular clips or interviews cut? If you don’t like the music we chose at this point, for example, we don’t want to let that linger. Two Revisions – What should I look for in the first round? When we’ve made our revisions, we’ll upload a new copy of that video and send you another email with a new link. Otherwise, just leave your comment and we’ll use that for our revision.ĭO NOT provide feedback outside of Frame.io so that we ensure our entire team sees each comment and can take action! If we’re cranking something out for a fast turnaround, you might see our editors jump into action then with follow-up questions. In real-time, we see those comments, both on Frame.io and on our company Slack channel. The main difference is that you’ll be able to pause the video and leave comments for us, so we can see exactly what you’re talking about. When you click the link you’ll see a video player that looks a lot like what you’re used to on YouTube.
It’s the industry standard and integrates nicely with our editing software, Adobe Premiere Pro. This is a site that is dedicated to video review and feedback. We understand that this is new and intimidating to many people.Īfter we film and edit, you’ll receive a review link in an email that sends you to Frame.io. There are no stupid questions! If you’re unsure about something, whether it’s in a video or about this process in general, we encourage you to ask. If we’ve overlooked something, just let us know! Mistakes happen and we’re all human! Our process is built to make this as easy and efficient as possible. The goal is constructive, helpful feedback each time. Provide your feedback in a kind, concise manner with positive outcomes in mind. Our process puts all Frame.io comments front-and-center for our editing team. Emails, calls, and texts get lost, sent to spam, or overlooked. Please provide ALL feedback using the Frame.io comment tool. Today, we wanted to guide you through that process. The first few times, that process can be daunting. We’re constantly sending videos for review and receiving feedback on them with our customers, near and far.
We’re here to streamline the process.Īspire is a creative agency here in Christiansburg, Virginia. Reviewing videos and providing feedback can be confusing. In an effort to speed up the review and delivery process, we’re getting closer to a finished product before ever sending it for review. Update, 5/23: We’ve updated our video process! If you’re used to the previous workflow, please read on and refresh yourself.
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